Return and Shipping Policies


Due to the perishable nature of our products, we do not accept returns. If you have an issue with your order, please send us an email at


Orders ship from Monday to Thursday and will be sent via UPS ground or 2-day air depending on your proximity to our shipping facility. Please note certain out of stock situations may require that your order ships the following week. 


Your bagels may arrive partially thawed or at room temperature. This is okay! They have been baked enough for safe transit. Simply bake some upon arrival following the directions on the packaging, or place them in the freezer and enjoy when ready!

Additional questions? Email us anytime 


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